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Christina Ennen

 

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"...the easiest by far to navigate through was Church Helpmate."
- Christina

 


 

 

 

 

 

 

 

"I like the personal attention that we get from all of the staff at Helpmate."
- Christina

 

 

 

 

 

 

 

 

 

 

A Testimonial from:
Greenville Free Methodist Church
Greenville, IL
Jan 2006

"When I came to this job in 1997, we had a church database that was terribly expensive, hard to use, and took hours on hold to get through to the technical support department. Finally, in 2000 we changed programs, and the new one worked so much better than the previous one. However, it was still not great.  We limped through and decided to “upgrade” that program in 2004. The result was awful.  We had so much trouble with it, and we decided to find a different program for 2005.

I tried out at least 3 other programs and looked at a couple more, but the easiest by far to navigate through was Church Helpmate.  I called Helpmate a couple of different times with specific questions about the program and they were very helpful and explained how to do whatever it was I was trying to do.  As a result, we decided to go with Church Helpmate, and we have not regretted it since.

The conversion of our old data was done quickly and we were able to jump in with both feet. In the fall of 2005, we beta tested 2006 version of Church Helpmate and found that most of the features that we had suggested be included in the new version had been included.

Specifically, here are some reasons we are so happy with Church Helpmate:

  • The ease with which information can be both entered and accessed.

  • The information that we put into the program, we can get out in great, easily customizable reports.

  • We have had very few technical support issues, but the ones that we have had (mostly regarding how to do something rather than function of the program) have been answered quickly and effectively. I know that I can e-mail Helpmate and have a response within an hour or two. If it is an issue that needs faster attention, my phone calls are answered promptly or returned if necessary.

  • I like the personal attention that we get from all of the staff at Helpmate.

  • It is straightforward and does the tasks that we need it to do.

  • The multiple tasks of the single program (contributions, groups, attendance, etc.) makes our lives so much easier because we aren’t having to move between programs.



Overall, we have been very satisfied and can’t find anything to complain about. On a scale of 1-10, Church Helpmate gets an 11 !"
 

Chrisy Ennen
Executive Assistance, Greenville Free Methodist Church

 


Helpmate Customer Since:
Oct 2004

Helpmate Products Used:
Church Helpmate
Event Helpmate

Church website:

www.greenvillefmc.org


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